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hUSSD SOLUTIONS
 
           

    Easily accessible value added services with a subscriber-focused retail model

Innovation is the key to any business and it is no difference when it comes to telcos. Service innovation is vital for telcos to overcome declining growth and intense competition. Successful telcos are those who are able to provide compelling value added services by combining content and applications cost effectively even for subscribers roaming on foreign networks. hUSSD solution is based on USSD (Unstructured Supplementary Service Data), a data bearer native to GSM networks, that integrates seamlessly into any network and 3rd party applications to provide services through session based communication. This enable operators to launch a variety of innovative value added services to the handsets in an easily discoverable, instantly accessible and personalized format.

hUSSD solutions with comprehensive charging interfaces, integrates with telco INs and enables to offer fully interactive mobile roaming services for both prepaid and postpaid subscribers at competitive rates. An intuitive and friendly navigational session will enable subscribers to dial a single, easy-to-remember access code for services and content. Through hUSSD solution, telcos can customize menu items such as prepaid top-up and content providing applications (News, Weather, Sports, etc).
 
 


TECHNICAL DETAILS
   
Protocol:
   
CIMD2
   
Operating Systems
   
Windows
Solaris
Linux
 
Development Tool
   
Java
   
 
 
FEATURES
Prepaid topup.
Text messaging.
Call back service.
Account balance and expiry date inquiries.
Supports credit transfer.
Call history information.
Tariff plan changes.
Supports book-marking.
Push/pull 3rd party content.
Supports multiple external applications.
Supports scripting.
Supports canned menus.
Supports prepaid and postpaid systems.
Supports CIMD2 and SMPP protocols.
Comprehensive plug-in API for prepaid billing.
Back-end can be extended to support LDAP, XML, Databases, etc.
Can plug in the hSenid remote console - helps to configure the application remotely and to monitor logs, statistics & configuration details.
Comprehensive reporting tool.
Highly configurable and auditable.
 
HOW IT WORKS
USSD gateway connects easily to USSDC and to any session/menu based 3rd party application, such as prepaid top-up and content providing applications (News, Weather, Sports).

hUSSD solutions provides an interface for mobile users to interact with their prepaid accounts from anywhere around the globe, endowing the customer a value packed service. A simple request made by the roaming mobile users could establish a well secured session based communication link with another mobile user from anywhere in world or to carry out operations cost effectively.

The connected mobile users can request for information on demand, to be sent to their mobile devices. USSD service users do not need to access any phone specific menu; they simply enter the required USSD command by dialing service digits (e.g. *100#). The services will be displayed in a menu based format and only the service requested will be visible. The subscriber can select the desired option by keying in the relevant digit representing the option.

Text Messaging:
A method of SMS messaging cost-effectively. Contrasting with SMS alone, USSD offers a real time session oriented service and supports a sequence of exchange of information. USSD-SMS service is advantageous when subscribers are roaming as normal SMS charges would be much higher in comparison to messaging through USSD transactions.

With text messaging or USSD-SMS, users can send SMS messages using several methods, either at once or using a session or with canned menus, where the user can select predefined messages. USSD commands are routed to the home mobile network’s HLR, which allows users to access these services while they are roaming in the same way as in home network.

Call back Service:
A user friendly menu or a more direct and fast method of using the #* and a given code can be used to gain access. As a result the roaming network automatically calls back from the user’s home network enabling the user to carry out the required request. This allows you to save money by not having to dial your local network from overseas.
 

hUSSD allows the users to top-up their prepaid accounts, check balance, and check expiry date while on the move. This is done by dialing the appropriate numbers and selecting options by keying in the relevant digit representing the option.

 
Mobile Operator Benefits
Provides a single access point for all services.
Leverage existing 2G investments.
Uses signaling channels and thus, frees voice channels.
Accelerate service roll out, replacement and replenishment of new services according to market trends.
Provides a deeper customer experience with the interactive services offered.
Broadens the active user base.
Encourage accessibility for services when the credit limit is low.
Greater efficiency in processing USSD requests.
Generates revenue with highly cost-effective and profitable services.
Inexpensive and low setup costs.
No end user upgrades or configurations needed.
Full control over USSD-traffic from the operator perspective
Significantly increases user traffic of VAS.
Distinguishes from competitors.
   

User Benefits

Cost-effective while roaming.
Savings up to 75% for most countries.
Simple and easy to send.
No latency in request and response as experienced in SMS No subscription.
Fast way of getting services.
Secure and Reliable data communication.
   
   
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