Internship- Customer Support

We are looking for a Customer Support Intern for our Apptizer Inc. USA business. The selected candidate will require to provide a superior customer support to Apptizer customers and guests by answering and resolving inbound requests via phone, email, and other means.

Roles and Responsibilities

  • Work with customers as the first point of contact, to resolve issues using phone, email, desktop viewing and chat services.
  • Identify and provide input to the customer support knowledge base.
  • Working collaboratively with sales and other departments to ensure conversion, seamless on-boarding and deployment.

Desired Skills and Experience

  • Customer oriented: you “own” the customer’s problems and are able to solve inquiries effectively and efficiently.
  • Excellent written and verbal communication skills.
  • Ability and willingness to learn new technical skills quickly.
  • Demonstrated ability to work and communicate in a team environment.
  • Self-motivated, team-oriented, and focused on exceeding customer expectations.
    Experience in web designing, graphic designing will be an added advantage.

Attractive remuneration package and other corporate fringe benefits awaits the best suited.

Do you believe you are the right fit for the position?

Then please send in your CVs to careers+ics@hsenidmobile.com and quote “Intern-Customer Support” in the subject line.