hSenid Smart Chatbot
hSenid Smart Chatbot
Transform your communication with hSenid Smart Chatbot! Our enterprise-grade solution provides personalized and efficient communication with customers by utilizing advanced natural language processing (NLP) techniques. With the ability to work in local languages, hSenid Smart Chatbot offers a unique advantage to improve customer engagement, reduce costs, and increase efficiency levels. Whether you are in the customer service, e commerce, or entertainment industries, hSenid Smart Chatbot is the perfect solution to streamline your interactions with customers.
Real-Time Unicode Language Support
Multilingual (English / Sinhala / Tamil)
Extend the customer support experience to those who don’t speak English, or who are more comfortable conversing in other languages like Sinhala/Tamil.
Hybrid Transliterated Language (Singlish / Tanglish / Banglish)
The Smart chatbot also supports transliterated languages, allowing the users to semantically type in the language they prefer while using the English character set.
Auto Live Chat Transfer
The Smart Chatbot will hand over the conversation to a customer care agent if the customers need live assistance from the agent.
Speech Recognition
Integrate the speech recognition technology into your chatbots on your website and apps, which will recognize spoken queries and provide reliable answers.
Trainable Bot
Machine Learning
hSenid Smart Bot is an Artificial Intelligence (AI) fueled system that can use past chat experience to retrain the bot for a higher accuracy and a broader vocabulary.