WEBRTC FOR TELCOS
Over the years communication has been an ever evolving piece of technology. From the invention of the telephone by Alexander Graham Bell to making calls through Skype, evolution has taken place in this sphere and it will only continue to evolve. The latest evolution in communication is WebRTC (Web Real Time Communication).
What is WebRTC?
In May 2011 Google released WebRTC as an open source project for browsers based on a primary necessity Real Time Communication. WebRTC is an API (Application Programming Interface) that was brought up at the W3C (World Wide Web Consortium) to enable boundless communication. This uses technology that allows the user to communicate with others through their browsers without the need of any external installations. WebRTC supports communications such as voice calls, video chat and even file sharing.
Big players such as Skype, Microsoft, CISCO, and Mozilla have also entered the WebRTC atmosphere. They realize the future of communications will be through WebRTC.
As WebRTC enters our internet space it brings about some concerns as to how it will affect us apart from its innovative break through. WebRTC can affect Telcos to earn more revenue or create new revenue streams or if they ignore the signs can work adversely for them. The chasm below has proven time and time again of how when technology changes and some get ahead while others have been left behind.
WebRTC enables online communication in real time between browsers and between browsers and mobile. It allows users to make calls from the browser itself by simply clicking a button. As WebRTC rises in popularity over time Telcos are going to face a few speed bumps that can set them back. However, there is a solution to that as mentioned above. Get ahead of the curve.
In helping Telcos get ahead of the curve, hSenid Mobile has now introduced WebRTC API along with world’s first WebRTC Telco App patterns into their Telco Application Platform (TAP) as a monetization strategy for Telcos most importantly helping Telcos counter act the threats of WebRTC cannibalizing their revenue. hSenid Mobile’s Telco Application Platform (TAP) which is a Telco-Specialized API Management System allows 3rd party developers and corporates to connect with this platform allowing network elements such as payment and messaging to be used. This increases success rates of new apps created externally as well as internally. WebRTC with hSenid Mobile can be identified as a SaaS offering Telcos can make to SMEs to offer better CRM services with WebRTC configurations.
Apps made with hSenid Mobile’s WebRTC App patterns will always be effective as they preserve the privacy of the participants and facilitate immediate use as there are no extra plugins required.
The WebRTC API for Telcos will deliver the future of voice and allow developers to take advantage of their ability to add real-time communications to their web applications. What’s more exciting is that the WebRTC enabled apps can be created in just a few minutes, with the use of TAP’s innovative service creation environment.